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Title: Unifying AI experience for customers: Building multi-agent systems with Google ADK Speaker(s): Anuj Singla, Omkar Pavale, Deepak Koul --- The AI revolution is creating a new problem: AI silos. Your Account team has a chatbot. Your Product team has a chatbot. Support has its own. While departments develop their own specialized agents, customers are left with a fragmented and confusing experience. They don't want to hunt for the right interface. They demand a single, unified conversation. This is the next step for developers: moving from simple prompt engineering to complex agent orchestration. How do you build a "super-agent" that understands a user's intent and seamlessly routes queries to the right specialized sub-agent? In this hands-on workshop, using Google's Agent Development Kit (ADK), you will architect and create a proper multi-agent system that provides a unified customer experience. You will also learn how we overcame the following challenges in building a multi-agent system: Intent & Routing: How does the main agent know which sub-agent to talk to? Context Sharing: How do you pass information and state between agents without losing the thread? Safety & Evaluation: How do you ensure the entire system is reliable and safe? Key Takeaways for Attendees: Understand why multi-agent systems are the future of AI. Learn how to architect a multi-agent AI that can execute tasks reliably. Get hands-on experience with the Google ADK to create and orchestrate a team of specialized agents. Effective context sharing and state management between agents. Will share our findings from our multi-agent POC. --- Full schedule, including slides and other resources: https://pretalx.devconf.info/devconf-in-2026/schedule/