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**Please support our sponsor Emeritus: ** Explore executive education programs from Emeritus, in collaboration with top universities: https://cxotalk.partner.emeritus.org/ ======= #agenticai #cxotalk #googlecloud Will Grannis, Chief Technology Officer of Google Cloud, explains Google's vision for agentic AI and multimodal LLMs, including these key topics on CXOTalk #897: -- The latest AI news from Google -- Why "AI as judge" determines whether your agent deployment scales or stalls -- How regulated industries have an unexpected advantage in agent adoption -- The hidden organizational rules that break agent workflows -- Why generic AI models alone provide zero competitive differentiation -- How multimodal AI changes customer support from chat to visual problem-solving -- The evaluation architecture behind successful agent deployments -- Why CEOs must participate directly in AI experimentation š· Show notes and resources: https://www.cxotalk.com/episode/google-clouds-cto-inside-the-ai-strategy š· Newsletter: www.cxotalk.com/subscribe š· LinkedIn: www.linkedin.com/company/cxotalk š· Twitter: twitter.com/cxotalk Chapters: 00:00 š¤ Google's AI Strategy and Agent Development 04:07 š Gemini Enterprise: Google's Unified AI Platform 08:21 š Best Practices for Agent Deployment and Future Trends 11:25 š” Modernizing Customer Support with Multimodal Experiences 13:24 š¤ AI as a Judge: Evaluating and Automating Decision Processes 16:55 š§ Continuous Improvement Through Small Adjustments 17:15 š¤ The Evolution and Challenges of AI Agents 18:57 š ļø Task-Specific vs. Role-Based AI Agents 25:00 š¢ Organizational Challenges in AI Agent Implementation 28:58 š¤ Customizing AI for Industry-Specific Applications 31:20 š Practical AI Integration for Businesses and Public Services 38:24 š Challenges and Success Factors in AI Deployment 41:27 š¤ The Role of Leaders in AI Adoption 43:25 š Multimodal AI and NanoBanana 45:17 š® Practical AI Development and Future Trends