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Andrew Rodgers sits down with Michael Melillo of Albireo Energy to explore how Site Reliability Engineering (SRE) principles can reshape how the building controls industry designs, deploys, and maintains OT systems. They cover observability, error budgets, mean time to recovery (MTTR), and what it looks like to move from reactive firefighting to outcome-based service delivery. If you work in building automation, facilities management, or OT systems integration, this one is for you. 🎙️ Guest: Michael Melillo, Albireo Energy 📍 Topic: SRE principles in OT environments Resources mentioned during the podcast: ➡️ Google's SRE Handbook: https://sre.google/sre-book/foreword/ ➡️ "From Hero to Zero" with Jennifer Davis: https://www.youtube.com/watch?v=rv8lh4AehfA ➡️ "Building SRE for OT: System Health Analysis" by Michael Melillo: https://www.linkedin.com/pulse/building-sre-ot-system-health-analysis-michael-melillo-y6xue/ ➡️ "Why Building Demand Optimization is so Hard," NexusLabs article featuring Andrew Rodgers: https://www.nexuslabs.online/content/why-building-demand-optimization-is-so-hard Learn more about Albireo Energy: https://albireoenergy.com/ Connect with Michael Melillo: https://www.linkedin.com/in/michael-melillo-3a655541/ ▬ Contents of this video ▬▬▬▬▬▬▬▬▬▬ 00:00 - Introducing Michael Melillo 07:59 - The SRE Handbook: Hope is Not a Strategy 11:58 - Understanding SLAs, SLIs, and SLOs 16:57 - Error Budgets & Mean Time to Recovery 24:25 - SLIs and Observability 41:14 - Where to Start ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ ACE IoT Solutions is a software development company based in Chattanooga, TN that offers cutting-edge data acquisition and a data management suite developed to meet the unique objectives of smart building, energy efficiency, and grid-edge solution providers. Follow ACE IoT on LinkedIn: https://www.linkedin.com/company/ace-iot-solutions Connect with Andrew Rodgers: https://www.linkedin.com/in/acedrew/ Learn more about ACE IoT Solutions: https://aceiotsolutions.com