
Engageware: The Future of Agentic AI in Financial Services | Money20/20 USA
Financial IT
In this video, I introduce the Agentic AI Theory — a framework for understanding how truly intelligent systems think, decide, and act. At the core of this theory lies the Tri-Nature Model: Data → Decision → Direction then Repeat Every intelligent agent, whether human or artificial, cycles through these three states: Data — the perception or input that sparks cognition. Decision — the reasoning layer that determines what needs to happen next. Direction — the action phase where intelligence manifests in the real world. Through this iterative loop, systems evolve from reactive scripts into adaptive, agentic beings capable of goal-oriented reasoning, context awareness, and purposeful action. In this talk, I explain how this tri-nature principle can be applied to modern AI architecture from orchestrators and decision layers to autonomous tools and feedback loops showing how we can build intelligence with structure and intent. If you’re a developer, architect, or AI enthusiast looking to understand how Agentic AI can be designed and engineered, this video is for you.

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