And it's also touching on something that

honestly, you know, being somebody who's

out in the field interacting with our

customers pretty much every day, it

touches on a real concern that

especially SRRES have. When you bring AI

into the conversation,

often times you get the question of is

this thing designed to replace me,

right?

>> There's a certain level of trust that

has to be built into an AI system. And

>> one of the aspects that I think we've

really done from, you know, in my

opinion, just more of an ethical

standpoint is, as Jacob said, we're very

adamant about keeping the human in the

loop. These are not systems that are

designed to replace a human being.

They're designed to amplify their

ability to solve problems.

>> But when you're trying to engage an

engineering team, when you're trying to

get them on board with your philosophy

behind observability, that's really the

key. They want to know that this thing

is not going to put them out of a job.

And for us, that's a big reason why I'm

very proud of the fact that anything we

do with AI, like if you hit the

investigate for me button with our

Agentic systems, it doesn't just tell

you here's the problem. It says, "Here's

the problem, and here is exactly how I

came to this conclusion." It's about

transparency.

>> Yes.

>> And by creating that transparency, we

have a much easier time coming to market

with our customers and building trust

because they see the reasoning, they see

the factuality, they see that it's not

inherently designed to put them out of a

job. But because ultimately at the end

of the day, if the system is down, if

the application is not responding, it

doesn't matter if you or the Instana AI

agent made the change, you're the one

who gets blamed for it. You're the one

on the hook and responsible for the

health and the well-being of the system.

You can't just blame it on AI and and

throw up your hands.

>> At the end of the day, it doesn't matter

what automation tool you're using, there

is still a human being that will be held

accountable.