AI Observability: Building Trust with Engineers #IBMPartner

Description

Drew Flowers and I discussed how Instana builds trust with SREs. A big concern is whether AI will replace them. Instana is adamant about keeping humans in the loop. Their systems amplify problem-solving abilities, not eliminate jobs. Instana's AI doesn't just identify problems; it explains its reasoning. This transparency builds trust because users see the factuality and know it's not designed to displace them. Ultimately, the human is accountable for system health, regardless of the automation tool used. #Kubecon #Automation #Observability #IBMPartner