Apr 5
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This video explains how Model Context Protocol (MCP) can be used to integrate LLMs like Claude with Cisco CUCM. This enables users to "talk" to their UC systems using natural language. This shows that it's possible to bring modern technologies like LLMs and AI to on-premise products like CUCM which some people have started to refer to as "legacy" products. You can check out the blog post as well at the following link: https://learnuccollab.com/2026/01/18/how-to-use-mcp-llms-with-claude-cisco-cucm/ 0:00 - Introduction 1:31 - Why LLMs do not talk to Enterprise Apps ? 2:56 - What is MCP ? 3:56 - What are MCP Tools ? 6:54 - Code MCP Server in Python 9:00 - LLM, MCP and Enterprise app communication flow 10:55 - Claude Desktop configuration review 13:40 - Use Case Demo (Talk to Cisco CUCM using natural language) #cisco #modelcontextprotocol #llm #genai #unifiedcommunications #python #devnet #automation