Jan 16
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In this session, Dhanush J Suhas, Senior Solutions Consultant at New Relic, shares how India has become a core innovation hub for New Relic’s global observability platform. From building in-house LLM models in Bangalore and Hyderabad to scaling AI-driven observability across thousands of customers, the discussion offers a clear view into how deep technology is being built from India. The conversation traces New Relic’s journey as a pioneer in application performance monitoring and observability, its end-to-end visibility across applications, infrastructure, cloud, and SAP systems, and how AI is enabling faster detection, diagnosis, and resolution of issues. A key focus is placed on observability for AI and AI for observability, including how enterprises monitor cost, performance, errors, and telemetry generated by LLM models. Dhanush also explains how New Relic’s scalable data platform supports more than 85,000 customers globally and why India plays a critical role in delivering large-scale product innovation. The session closes with reflections on India’s talent advantage, the growing role of Bangalore and Hyderabad as GCC hubs, and why forums like MachineCon matter for leaders building and scaling AI-first platforms. If you are a technology leader, platform engineer, or GCC builder, this conversation offers a grounded, practical look at how AI-powered observability is being built and scaled from India.