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In this module, Shankar from System Base Labs takes you into one of the most critical—and often ignored—layers of Agentic AI: Observability and Feedback. Building intelligent systems is only half the journey. The real challenge begins when you need to understand, trust, and control what those systems are doing in real time. You will learn how to move beyond black-box AI into fully traceable, measurable, and enterprise-ready systems. This module breaks down how to trace agent decisions step by step, implement Human-in-the-Loop (HITL) design for safe and controlled execution, and benchmark agent performance using real, production-grade metrics. At System Base Labs, we don’t just build AI—we build intelligence that works. That means systems that are observable, accountable, and continuously improving. Shankar walks you through how to design systems where every decision is visible, every action is measurable, and every outcome is reliable. Because in real-world AI, it’s not enough for a system to work once. It must work consistently, transparently, and at scale. If you cannot observe your system, you cannot improve it. If you cannot measure it, you cannot trust it. This module transforms Agentic AI from experimentation… into engineering discipline.