Jan 20
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In this video, SolarWinds Tech Evangelist Chrystal Taylor and Staff Technical Trainer Cheryl Nomanson walk through a hands-on demo of the SolarWinds AI Agent, currently available for tech preview in SolarWinds Observability Self-Hosted. You’ll learn: • What agentic AI is and how it differs from traditional AI assistants • How the SolarWinds AI Agent uses plain-English queries to accelerate troubleshooting • How AI analyzes critical nodes, interfaces, and root causes automatically • How Model Context Protocol (MCP) enables future integration with other LLMs and APIs • Why this AI agent enhances—not replaces—admin control • How it builds on existing features like anomaly-based alerting The demo shows how the AI Agent can: • Explain features without requiring exact product terminology • Pull directly from official SolarWinds documentation • Identify authentication failures, interface issues, and infrastructure priorities • Help you troubleshoot faster without digging through dashboards or reports This AI agent builds on existing functionality, like anomaly-based alerting, and represents a major step forward in AIOps for self-hosted environments. Stay tuned to THWACK and the SolarWinds Academy for future updates, training, and feature announcements. 00:00 – Introduction and Why AI Matters in Observability 00:50 – What Is the SolarWinds AI Agent? 01:49 – Built on Model Context Protocol (MCP) 03:03 – Live Demo: Accessing the AI Agent in SolarWinds 03:41 – AI-Powered Documentation Discovery 05:17 – Identifying Critical Nodes Automatically 06:22 – Root Cause Grouping and Issue Categorization 06:51 – Authentication and SNMP Failure Detection 08:12 – Drilling into Critical Interfaces 10:00 – Prioritization and Recommended Actions 10:27 – What’s Next for the SolarWinds AI Agent 11:00 – Training, THWACK, and Next Steps Connect with SolarWinds: THWACK IT Community: http://thwack.solarwinds.com/ SolarWinds Academy: https://support.solarwinds.com/solarwinds-academy Facebook: https://www.facebook.com/SolarWinds LinkedIn: http://www.linkedin.com/company/solarwinds Instagram: http://instagram.com/solarwindsinc/