AI Agent Observability: How to Build Intelligent Insight

Description

Elite AI teams report MORE agent incidents — yet somehow achieve 2.2x better reliability, according to Galileo. How? Because most teams experience the same number of issues. They just never detect them. In this video, we break down why intelligent insight — not fewer problems — is what separates elite AI teams from everyone else. We explore why deflection rate and CSAT alone aren't enough, and why custom evaluations against criteria like policy compliance, tone accuracy, and escalation quality are the real unlock for building trust in your AI agents. 🗓️ Join us on Wednesday, April 29th as we dive deep into the framework for building reliable, scalable, and observable agents. 🔗 https://lnkd.in/eZkYWsv3 Voiceflow is the AI agent platform built for enterprise teams who need granular observability, complete customization, and reliable scale — without black-box limitations. 👉 Start building today: https://www.voiceflow.com/?utm_source=youtube&utm_medium=organic The fastest way to build, manage, and deploy AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents — together, faster, at scale. Join our Discord community 👾 https://link.voiceflow.com/community Kickstart your next project with our templates 🚀 https://link.voiceflow.com/marketplace-youtube 📚 Learn the platform with our Docs https://docs.voiceflow.com/ Our Socials 🔗 👉 TikTok: https://www.tiktok.com/@voiceflowhq 👉 Instagram: https://www.instagram.com/voiceflow.hq/ 👉 Twitter: https://bit.ly/2xrXZqV 👉 LinkedIn: https://www.linkedin.com/company/voiceflowhq/