D202. From Signals to Action: Transforming Digital Experience with AI-Driven Observability

Description

Varsha Rammohan, Lead Enterprise Marketer - ManageEngine Every click, API call, and model inference leaves a signal — yet most organizations still struggle to turn that telemetry into action. Traditional siloed monitoring tools were built for a simpler stack; they were never designed to connect infrastructure health to user outcomes, let alone the complexity of GenAI pipelines. This session explores how a unified, AI-driven approach closes that gap — bringing together signals across front-end user journeys, microservices, vector databases, and model performance to enable governed, autonomous operations. Attendees will leave with a practical understanding of how AIOps capabilities like anomaly detection, root cause analysis, and decision intelligence translate raw observability data into measurable business outcomes — and what compliance-ready monitoring looks like when audit trails and policy guardrails are built in from the start.