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Building a great platform engineering team is one of the most important, and most misunderstood, parts of scaling internal platforms successfully. In this video, Mallory breaks down what it really takes to build an effective platform engineering team. She explains why platform engineering is a capability, not a single role, and why defining a clear problem statement should come before hiring. We explore how early teams should be small, senior, and opinionated, and why strong communication skills are just as important as technical expertise. You’ll learn: - Why platform engineering is a capability, not a job title - How to define a clear problem statement before hiring - Why early platform teams should be small and senior - The importance of strong communicators on platform teams - How platform teams should work alongside developers (not downstream) - Why relying on “platform heroes” leads to burnout - How hiring for platform differs from hiring for application teams - Why team structure must evolve as your platform matures If you’re building or scaling a platform engineering team, hiring your first platform engineers, or rethinking your team structure, this conversation will help you avoid common pitfalls and build a strong foundation from day one.